Frequently Asked Questions

We expect you have questions .. and we have answers!!

What does the tour price include?


For a tour with Royal Egypt Travel, the price includes: A designated Tour Manager, a dedicated English-speaking Egyptologist, all hotel accommodations (deluxe 4-star and 5-star hotels/resorts) within Egypt, Nile River cruise accommodations (if applicable), domestic airfare within Egypt (if applicable); arrival and departure airport assistance, all transportation in spacious, air-conditioned private coaches; meals as per itinerary (meals include bottled water and one non-alcoholic drink); all sightseeing costs (site admissions, fees and guides); other items as per specific itinerary.




Do your tours include airfare?


All domestic flights within Egypt are included in the tour price. International airfare to/from Cairo is not included in the tour price.

This means that each traveler will be responsible for their own international flight arrangements and will need to provide the necessary information to Royal Egypt Travel prior to the tour’s final payment due date.




Can you help me with international travel arrangements?


As a destination management company, not a travel agency, we do not sell travel products sold by other travel companies.

However, when you make a reservation for a tour, you become a part of our family and we will gladly assist you in finding the best international airfare for your tour. Just let us know and we will share our travel knowledge with you!




What about the tour payments?


You can make a full tour payment at any time. However, we only require a minimum, non-refundable deposit (per traveler/per tour) to hold a space reservation. Payments towards the outstanding balance can be made online and you may make as many payments as you wish. You can pay by credit/debit cards (MasterCard, Visa, Discover, AMEX) or by ACH withdrawal from a US bank account through PayPal account. Alternatively, the outstanding balance of your tour can be setup on automatic monthly payment plans, which will allow you to be automatically billed for an agreed-upon monthly payment. This feature will allow travelers to setup a one-time billing authorization that eliminates the need to manually submit a payment each month. Please Note: All payment plan options will incur a one-time processing fee of $75 that will be required at the time of the space reservation. The final payment is typically due 60-90 days before the tour and each specific tour will verify the final payment due date.




How big are your tours?


Our tours are generally 20-24 people. Each reservation will indicate the max group size for that particular tour. Private and/or individual organizer tours will have their own specified group size.




What is your refund/cancellation policy?


All tours offered by Royal Egypt Travel require a minimum, non-refundable and non-transferable deposit in order to reserve a space.

The remaining balance of the tour price will follow the refund/cancellation policy that is is specifically outlined in each tour package. Generally, each tour will allow for a fixed period of time where 50% of the payments made towards the outstanding balance will be refundable. The payments will then become 100% non-refundable after the stated fixed period.

Please review each tour itinerary refund/cancellation policy prior to making a reservation to ensure the policy meets your preferences.




Do I need a visa to visit Egypt?


Each traveler is required to obtain an entry visa for any tour or vacation in Egypt. For US citizens, the visa can be obtained upon arrival at the airport in Cairo.

The cost of the visa is currently $25 US Dollars per person (*amount subject to change at any time). Each traveler must have exact change in USD in order to obtain the visa.

Please ensure you have this amount available when you arrive. There are no ATMs in the Cairo airport that can provide USD.




What money will I need in addition to the price of the tour?


Most expenses are covered by the price of the trip. You will need money for some meals; tipping of the local guides and drivers on optional tours; tips for your Tour Manager; minibar; alcoholic beverages; all other items of a personal nature (such as laundry or phone calls).

NOTE: For tours that include a Nile River cruise, a $35 per person tip for the cruise attendants is required.

Items not covered in the price of the tour include: International airfare to/from Egypt, single occupancy supplement (optional), airline baggage fees (including checked and/or excess baggage fees); passports; visas and vaccinations.




Can I purchase an optional excursion after my initial reservation or after I arrive in Egypt?


Prior to the tour start date (and after the initial reservation), you can purchase an optional excursion by contacting the Travel Director to request the excursion added to your tour reservation invoice. This will enable you to pay for the excursion by debit or credit card.

Upon arrival in Egypt, optional excursions must be paid for in the local currency, the Egyptian Pound (LE). Please be aware that in Egypt, while ATMs are readily available, they may not have cash available at the time needed or may limit the amount available for withdrawal. Please plan accordingly.




Can I arrive earlier or stay longer than the actual tour dates?


Yes.

Each tour will include an option to arrive a day early and the pricing will be indicated on the reservation form for each tour. This option can be added at the time of the initial reservation or you can contact the Travel Director after the initial reservation (and prior to the tour start date) to add this option to your tour reservation invoice.

You will also need to contact the Travel Director to arrange to stay longer than the actual tour dates. Pricing for additional days after the tour are based on the tour dates and will not be posted on the tour reservation form. Please contact us for more details.




Should I insure my trip?


Travel Protection Plans are available and recommended to help protect you and your trip investment. Travel Protection Policies offered by most major travel insurance providers include benefits such as Trip Cancellation, Trip Interruption, Emergency Medical and Emergency Evacuation/Repatriation, Trip Delay, Baggage Delay and more.




What do I do if I miss my flight or my flight is delayed?


In the event of a missed or delayed flight, you will need to notify your Travel Director to advise of the change in plans. Your final tour information package will include all contact information.

You will be provided with multiple methods of contact to assist you with getting this information to us (email, cell phone, WhatsApp contact info, Viber contact info). We will monitor all methods of communication while travelers are en route.

Once we have the updated information, we will ensure that your airport transfer is arranged based on the new travel arrangements.




What do I do if my checked baggage does not arrive at the same time?


In the event that your checked baggage does not arrive at the same time as your flight, the Tour Manager will be able to assist you with tracking the baggage and will also arrange to have the baggage delivered to your hotel upon arrival.




What happens if my roommate cancels?


If you have a double occupancy reservation and your roommate cancels, we will make every attempt possible to place the remaining traveler with another roommate. However, if unable to find a roommate, the remaining traveler will be responsible for the additional single room supplement.

Please Note: This policy applies only for tours that do not offer the roommate matching service. Each specific tour will provide details regarding this service availability.




What should I pack?


It is best to pack clothing that will allow for layering and provides protection from changing weather conditions. Egypt is a desert climate and temperatures can fluctuate greatly. Daytime temperatures range from pleasantly warm in the winter to very hot in the summer. Nights in the desert can also be extremely cold.

Please make sure you bring a hat, your sunglasses and sunscreen, as well as a good lip balm and plenty of lotion. Your clothing and shoes should be comfortable enough to allow for lots of walking and movement.

Please also keep in mind that many areas of Egypt are quite dusty. You will want to bring shoes/attire that are appropriate.





If you have other questions which have not been answered here,

please contact us and we will be glad to discuss other aspects of our tours with you.